Technology for businesses of all sizes is becoming more and more complex, which is why our mission is to simplify and streamline support for your business teams. Your employees are your best asset, arming them with tools and support to help them be more efficient and productive fuels your growth. And when they need help, our Help Desk tech support is always on point and ready to resolve their issue quickly.
Stress on your existing network and computer infrastructure is a blessing in disguise – it means your business is growing. But while DIY and self-serve technology solutions may seem like a budget saving option, many companies simply don’t have the staff, resources, or IT backgrounds to implement and maintain top performing IT environments. Scout has designed our Managed IT Services platform to deliver you a full IT Department in one convenient line item, with a single consistent fee per month.
Clients that choose Scout for their Managed IT Services benefit from reliable performance and a predictable cost for IT security and support. That means you get more value from the technology you have already invested in while reducing the total costs of IT problems and the soft dollar impact of downtime.
We don’t just fix problems; we have the power to prevent them. We’ll monitor your networks, maintain your IT systems, and carry out preventive maintenance with local based staff in our Louisville headquarters.
Consistent support to help you scale and grow – with Scout Networks you will have a single point of contact for all your technology needs.
Provide increased customer experience for your clients – When your technology is running the way it should, you’ll be able to provide consistent and reliable services to your clients and partners. Fewer disruptions in your communications internally and externally creates a better experience for everyone.
Increased employee productivity – When IT is fragmented, employees are constantly forced to take matters into their own hands to address technology concerns. The soft dollar impact of this downtime is not always measurable, but one thing is for sure, when this happens your staff isn’t moving your business forward. With Scout you can ensure that your employees receive the assistance they need as soon as they need it.
Enhanced Business Continuity – an insufficient IT environment could leave your business vulnerable to expensive downtime. Scout can help you have the tools and resources in place to get you up and running quickly should a disruption occur.